Every piece of work has an owner.
Assign store work to a named person so nothing sits unowned in Slack or email.
Shopify operations for merchants and ops teams
Turn Shopify store events into assigned tasks.
ShopTasks is a task and operational workflow system built for Shopify. Automatically turn orders, exceptions, and store activity into work your team can assign and complete — so important work doesn’t get missed.
Free to install · Up to 500 active tasks · Unlimited staff & boards
How operational work moves
Store event → Work → Owner → Resolution
- 01 Event
Order #18452 requires manual review
A store event or exception creates work that software cannot finish alone.
- 02 Work
ShopTasks creates an operational task
The work is captured with Shopify context — order, customer, or product attached.
- 03 Owner
Assigned to Sarah · Due today
A named owner and deadline make accountability visible to the whole team.
- 04 Resolution
Resolved · history retained
Completion leaves a record of what happened — not another forgotten chat thread.
Built for the work automation can't finish
Automate what software can do. Assign what people need to do.
Shopify triggers the workflow
- Order created
- Refund requested
- Inventory threshold reached
- Customer tagged
- Fulfilment problem
- Product updated
ShopTasks coordinates the human work
- Investigate
- Approve
- Contact customer
- Check stock
- Prepare item
- Escalate · verify · complete
Shopify workflows
High-intent Shopify operations workflows
Order tasks, manual review, high-risk orders, unfulfilled follow-up, fulfilment exceptions, Shopify Flow, tags, wholesale, and staff assignment.
Shopify Order Task Management
ShopTasks turns orders that need a human action into assigned, trackable tasks linked to the Shopify order — so a hold, review, or special instruction does not disappear into chat.
Shopify Manual Order Review
If an order needs a human review before fulfilment, ShopTasks creates an assigned task linked to that order so the review stays visible until somebody completes it.
High-Risk Order Review for Shopify
ShopTasks turns a high-risk order into an assigned review task linked to that order, so the check happens before the order ships.
Shopify Unfulfilled Order Follow-up
ShopTasks turns aging or blocked unfulfilled orders into assigned follow-up tasks so someone contacts the customer, fixes the address, or unblocks fulfilment — instead of discovering the order days later.
Shopify Fulfilment Exception Management
ShopTasks turns fulfilment problems into assigned warehouse or ops tasks linked to the Shopify order, so damage, missing information, and packing holds are worked before the carrier cut-off.
Shopify Flow Task Automation
Use Shopify Flow to watch store events, then create a ShopTasks task with an owner and the Shopify order attached — so follow-through does not depend on someone noticing a dashboard.
Shopify Order Tag Workflows
If an order is tagged `manual-review`, `wholesale`, or `hold`, ShopTasks can automatically create an assigned task linked to that order so the tag remains visible as work until somebody resolves it.
Shopify Wholesale Order Workflow
ShopTasks turns wholesale orders into assigned operational tasks: confirm terms, add packing slips or inserts, and fulfil with a named owner instead of hoping the B2B note is read at pack-out.
Shopify Operations Management
ShopTasks is operations software built for Shopify: it turns store events and exceptions into tasks your ops team can assign, track, and complete inside Shopify.
Shopify Staff Task Management
ShopTasks gives every piece of store work a staff owner, a due date, and a status the rest of the team can see, including work created from orders and Shopify Flow.
Operational categories
Built for the work your store actually runs.
Shopify order management, fulfilment exceptions, inventory checks, and customer operations — with assigned tasks instead of chat threads.
Order operations
Special orders, holds, payment issues, manual reviews, amendments, and follow-ups.
- Special orders
- Order holds
- Payment issues
- Manual reviews
Fulfilment & exceptions
Fulfilment problems, shipping issues, warehouse follow-ups, damaged orders, and escalations.
- Fulfilment problems
- Shipping issues
- Warehouse follow-ups
- Missing information
Inventory & merchandising
Stock checks, replenishment, receiving, product QA, catalog updates, and merchandising changes.
- Stock checks
- Receiving
- Replenishment
- Catalog updates
Customer operations
Escalated requests, replacements, refund follow-ups, VIP orders, and complex support cases.
- Escalated requests
- Replacements
- Refund follow-ups
- VIP orders
Outcomes, not commodity features
Features that support how store work gets done.
See what's about to slip before customers notice.
Due dates, overdue states, and at-risk work help managers intervene early.
Turn store work into clear workflows.
Use boards to see what's next, what's moving, and what's stuck across order follow-ups and exceptions.
Keep Shopify context attached to the work.
Link tasks to the order, product, or customer that created them so the team has the details they need.
Operational health
Know what needs attention before it becomes a problem.
Managers see unowned, overdue, and blocked work — not just a list of tasks.
At a glance
5 Unowned
2 Overdue
3 Blocked
94% Owned
91% On time
Illustrative product UI — not live account statistics.
Built for how store teams actually work
Useful to managers and the people doing the work.
Operations managers
Know what's open, late, blocked, or unowned across the store.
Store teams
Know exactly what you're responsible for — and by when.
Ecommerce managers
Keep operational work attached to Shopify orders, products, and customers.
Founders
Stop being the person who has to remember everything.
Operating stack
Human execution between Shopify and your team
Shopify and Shopify Flow automate what software can do. ShopTasks assigns the work people still need to finish — with Sidekick, Email, and Slack in the loop.
- Shopify Orders · Products · Customers · Sidekick
- Shopify Flow Triggers and automation
- ShopTasks Human execution and accountability
- Email / Slack Notifications and communication
Shopify Admin
Work stays attached to orders, products, and customers.
Shopify Flow
Trigger ShopTasks work from Shopify Flow so store events become assigned human follow-through.
Sidekick
Ask about overdue, blocked, or unowned work and open tasks without leaving Shopify.
Notify owners when work is assigned, due, or updated.
Slack
Send task and board notifications to Slack channels.
Shopify Flow workflows · See how ShopTasks fits your stack →
How Shopify teams use ShopTasks
Built for operational follow-through — not generic project chatter.
“Great app! We were looking for an app to manage order workflow tasks across our staff and wanted something that integrated natively with Shopify on the backend. ShopTasks delivered and the level of customization was quite appealing.”
“The developers are extremely responsive to questions and the resolution of issues.”
Authentic App Store feedback. More merchant stories as reviews come in.
Pricing
ShopTasks is free to install.
Start on the Shopify App Store at no cost — with up to 500 active tasks (not Done or Cancelled), unlimited staff members, and unlimited boards. Need more active-task capacity later? Contact us.
- Free to install
- Up to 500 active tasks
- Unlimited staff
- Unlimited boards
Common questions
Quick answers before you install. See all FAQs →
Is ShopTasks free to install?
Yes. ShopTasks has a free plan on the Shopify App Store with up to 500 active tasks (not Done or Cancelled), unlimited staff, and unlimited boards.
What integrations does ShopTasks support?
Shopify Admin, Shopify Flow, Sidekick, Email, and Slack.
Can ShopTasks create tasks from store events?
Yes. Shopify Flow and automation policies can create operational tasks from store events — high-risk orders, tags, unfulfilled follow-up, and more — so follow-through does not depend on memory.