Shopify operations
Shopify operations management for assigned work — not another project board.
ShopTasks is operations software built for Shopify: it turns store events and exceptions into tasks your ops team can assign, track, and complete inside Shopify.
Store operations are a set of human jobs hiding in chat.
Shopify operations is not a generic project. It is order exceptions, fulfilment problems, review queues, wholesale extras, and the staff who must finish them. Tools built for marketing calendars or software sprints do not attach work to orders. Spreadsheets do not notify the warehouse lead. Slack does not show what is overdue this morning. Growing stores feel this as dropped holds, late ships, and founders who still remember every open loop.
An operating layer on top of Shopify
ShopTasks sits next to Shopify admin as the place operational work is assigned. Orders, products, and customers stay in Shopify. The human jobs — review this order, follow up on that unfulfilled shipment, pack the wholesale note — become tasks with owners and due dates. Shopify Flow and automation policies create those tasks from store activity. This page is for merchants searching for operations management or operations software who need that Shopify-specific layer, not a general work OS.
How operations run in ShopTasks
- 1
Store activity creates work
An order needs review, a fulfilment fails, a tag is applied, a refund needs a look.
- 2
Work becomes a task with Shopify context
The order, product, or customer is linked so ops is not copying details into another tool.
- 3
A staff member owns it
Named assignee, due date, board visibility for the operations manager.
- 4
Completion is the system of record for the human step
Shopify still holds the order. ShopTasks holds who finished the operational work.
Morning ops triage
Trigger → conditions → ShopTasks task → assignee → completion
- When
Overnight orders include a high-risk order, a wholesale order, and an unfulfilled order waiting on an address.
- If
Each condition already exists in Shopify or Flow.
- Then
Create ShopTasks task: Three assigned tasks on the operations board
Review high-risk #1234 (ops), process wholesale #5501 (sales ops), follow up unfulfilled #1988 (support).
- Assign
Operations manager routes; named owners complete
- Complete
Each exception is handled as work, not as three Slack mentions competing with D2C volume.
What this changes
-
Built for Shopify operations
Tasks attach to orders, products, and customers — not to a generic project.
-
Flow and policies create the work
Store events can open tasks so operations does not start from a blank list.
-
Managers see risk as overdue work
Unowned and overdue tasks are the operations dashboard.
-
Free to install
You can run Shopify operations on ShopTasks without a paid seat model on the public plan.
Who this is useful for
- Shopify operations managers looking for software that understands orders
- Founders handing ops off the group chat
- Teams spanning warehouse, support, and office staff
- Merchants comparing 'operations software' who need Shopify-native follow-through
Operations plus Shopify Flow
Flow is how many operational rules already run. ShopTasks is where the resulting human work is assigned. Start from the Flow hub if you already think in triggers and conditions.
Open the Shopify Flow workflow →
Install ShopTasks — Free“Great app! We were looking for an app to manage order workflow tasks across our staff and wanted something that integrated natively with Shopify on the backend. ShopTasks delivered and the level of customization was quite appealing.”
Free to install · Up to 500 active tasks · Unlimited staff & boards
Built specifically for Shopify · Shopify Flow integration
FAQ
Is ShopTasks generic operations or project software?
No. It is built for Shopify store operations — order tasks, exceptions, staff assignments, and Flow-created work — not marketing projects or engineering sprints.
How is this different from the Shopify operations page?
The operations overview explains the operating model. This page is for merchants searching for operations management software and how ShopTasks fills that role on Shopify.
Does it replace Shopify admin?
No. Admin remains where you manage the store. ShopTasks manages the assigned human work that admin does not track to an owner.
Is there a cost?
ShopTasks is free to install, with up to 500 active tasks, unlimited staff, and unlimited boards. Contact us if you need a higher active-task limit.